Reference

Terms That Govern Your Account on kabaji

Your use of kabaji — including deposits via bKash, Nagad, or Rocket, account access, and any activity in the lobby — is subject to these legal terms. Eligibility depends on your local law and the regions where kabaji operates.

Account EligibilityJurisdiction-Dependent AccessbKash · Nagad · Rocket ConditionsAccount Holder Obligations
kabaji Terms That Govern Your Account on kabaji
LEGAL CONTACT PATHS

Reach Us About Legal or Account Queries

If a clause in these terms is unclear, or if you need to raise a formal concern about your account, our support team handles legal and account queries directly. You can reach us through live chat, email, or your account message centre — whichever suits your schedule.

Live Chat Open the chat widget from any page in your account. Our team handles legal queries and account concerns during support hours.
Email Support Send your query to our support address from your registered email. Include your account ID so we can locate your record quickly.
Account Message Centre Log in and use the message centre for a written record of your query. Responses are tracked and tied to your account history.
ACCOUNT SECURITY STANDARDS

How kabaji Handles Your Data and Account

We apply account-level security measures and data handling practices that reflect our obligations to you as an account holder. Here is how we approach the key areas.

Data Retention We retain account data for as long as your account is active and for the period required by applicable law after closure. You may request a summary of held data via the message centre.
Cookie Use We use session and preference cookies to keep your lobby state and payment method selection intact across visits. You can manage cookie preferences from your account settings.
Account Security Your account is protected by password authentication and OTP verification on login and withdrawal requests. Never share your OTP with anyone, including support staff.
Data Change Requests To update personal details or request removal of non-essential data, contact support with your account ID. We process verified requests within the timeframe required by applicable law.

Common Legal Questions From Account Holders

These are the questions we hear most often about account terms, eligibility, and data rights.

Yes. Access depends on whether online wagering is permitted under your local law and in your eligible region. Confirm this before opening an account.

We retain records for the period required by applicable law after closure. You can request a data summary through the account message centre before or after closing.

Yes. Send a request via the message centre or support email from your registered address. Include your account ID and we will process it within the legally required timeframe.

We notify account holders of material changes through the registered account. Continuing to use the platform after the notice period means you accept the updated terms.

Payment transactions are processed through the respective wallet providers. We record transaction references for account reconciliation but do not store your wallet PIN or credentials.

Raise formal disputes through the account message centre or support email. Include your account ID and a clear description so our team can route it to the right person.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.